Privacy Policy

This privacy policy applies to Indrani Jewelers and our digital platforms. By accessing our services, you agree to the collection and use of information in accordance with this policy.

• Governing Law: This policy and our operations are governed strictly by the laws of India.
• Minors: Our services are not intended for children under the age of 18 without explicit parental or guardian consent.

We aim to collect only the information necessary to process your orders, provide a luxury shopping experience, and ensure security.

• Basic Profile: Name, email, and phone number.
• Shipping Info: Address details for secure delivery.
• Technical Data: IP addresses and basic device information for fraud prevention and logging.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

• Essential Cookies: Required to keep you logged in securely (Session cookies).
• Analytics: Anonymous data to understand how visitors interact with our store, helping us improve the user experience.

To provide a seamless experience, we share necessary data with trusted enterprise partners:

• Cloud Hosting: Providers that host our secure database and website infrastructure.
• Media Delivery: CDNs (like Cloudinary) to serve product images efficiently.
• Communications: Email and SMS gateways for sending OTPs and order invoices.

We do not sell your personal data to marketing agencies.

We use Razorpay, an industry-leading payment gateway, to process all transactions securely.

• Your financial data is processed directly on Razorpay's PCI-DSS compliant encrypted servers.
• We do NOT store your credit card numbers, CVV, or UPI PINs on our database.

We maintain a digital ledger to track your VIP tier and Reward Points.

• Points are credited only after a successful payment verification via secure webhooks.
• We reserve the right to temporarily lock reward accounts in case of suspected fraud or security reviews.

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or tax requirements.

Subject to our legal and security obligations, you have the right to:

• Access, update, or request deletion of your personal information.
• Correct inaccuracies in your account details.